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How do I know if my product has a warranty?
If a warranty is offered on a product, the warranty period will be displayed on the product page, to the right of the product image below “Delivery”.
If a product is sold by multiple vendors, the warranty period offered by each vendor will be displayed to the right of “Seller” in the “Sold by x more sellers” box below the product image.
Types of Warranties:
Violations against warranty, including but not limited to customer induced damage, such as self-repairs, broken display, bending, scratch, dent, burn, soaked or liquid damage, root or manual update, failure to comply with product manual, and so on.
If it has been less than 7 days since delivery:
You may be able to return your product without using a warranty. Call +88017—— to lodge a return request. See our Return policy for detailed information.
If it has been more than 7 days since delivery and the product has a warranty:
Please contact the service center listed on the warranty card included with your product or call SMADO and we will provide the contact for you.
If it has been more than 7 days since delivery and the product has no warranty:
Unfortunately SMADO will be unable to cover the item and you will be responsible for repairing costs.