- Sign in to your SMADO Account, select My Orders.
- Select the order you wish to return and click on the Manage Order button.
- Click on Return Items.
- Fill in the Return Form. The available return options (drop-off) will be displayed in this form.
- Pack your SMADO parcel securely, with the product in the original and undamaged manufacturer’s packaging as delivered to you and secure the Return Label on top of the return package.
- If you are located in Dhaka city, then you will be able to avail drop off facility from specific areas. If you are located outside Dhaka, we have customer return drop off points in different locations where you can drop your return product.
check both Inside and Outside Locations- Click Here
Also, you can book the product in below address and send it through Sundarban Courier Service –
To: SMADO Style Limited (smadoshop.com)
Receiver Number: +88017
Address: N/D-65, Road-264, New Colony, Khalishpur, Khulna-9000, Bangladesh